We are trying to change the price level discount amount in the Company Profile for a group of customers. The previous discount under level “D” was 25%. We want to change this to 5% as we no longer require the 25% discount, but do need a 5% discount. I have made the change under Company Profile in both the inventory and Order Entry modules. I have also changed the Customer Type in the Accounts Receivable module for a new customer to “D”. There are no orders in Order Entry presently for any customers with a discount level “D”. However, when we try to enter an order in Order Entry, it continues to default to the 25% discount.

What changes do we have to make (and where) to make the program default to the new 5% discount? All the other levels default properly when we enter new orders in Order Entry.