Hi All
I have redefined my default invoices template for some specific customers so they will use less ink when printing my emailed invoices at their end.
I was originally having problems with this new invoice template even "sticking" in AR. However after I had shortened the template name now it sticks under the invoicing tab, print/fax/email specifications for this particular customer.
Now when I go to print or email an invoice to this customer in OE my original template is still the my default template that I use for all other customers and I have to manually change the template each time to the one I have entered in AR for this customer. Of course, I don't do all the printing and emailing and I am not going to ask someone to change the template each time. Is there any way to get this customer printing Spec to show up in OE automatically or have it pull the information from AR to OE as default for this customer?
Thanks for checking.
ps: I'm using OE 8.1(110316), AR 9.0B(100910)