In OE's Company Profile, I can set Serial Entry mode to "Auto" or "Prompt" to remind us to add the serial numbers as we're invoicing. However, this only works if you enter an item that is set up to use serial numbers and immediately invoice it in OE. If we enter a Picking Slip first or a Back Order (in other words post the order without any quantities shipped), then later reopen the order and enter in the quantities shipped, it will not prompt us to the serial numbers.

We rarely print immediately to invoice and rather almost always create orders without quantities shipped first. Is there a way to get OE to prompt or remind us to add a serial number on orders that have been posted without quantities shipped initially?
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Susan Tennier
TDL Canada
Trenton, Ontario