I am trying to copy an order from Customer A to Customer B. I want the quantities from Customer A's order to appear in Customer B's order, but I want Customer B to get their (lower) prices.
Here's what I do...
1) highlight the order for Customer A
2) select 'COPY'
3) Change customer to Customer B & select ship to
4) CHECK 'Update item information & pricing'
5) CHECK 'Set quantity ordered to original order'
6) UN-CHECK 'Set quantity shipped to quantity ordered'
7) select 'OK'
When I do this, I get a new order for Customer B with Customer A's pricing. I tried this several times, changing step #4 above to both UN-CHECK and CHECK. Both results were the same.
Any ideas?
Thanks-
Todd