Hi All,
Please help me to solve one mystery.
After month-end and retrieval of subledger batches I reviewed sales numbers and noticed difference between GL vs OE sales. After more sorrow examination of OE and GL I noticed that one invoice in OE is missing. However it was in AR customer's current transactions list and in retrieved GL account. Data integrity shows no errors. All latest SPs are installed.
How it could happen? Is it possible at all? What could be done to recreate (restore) the missing invoice? What should be done to prevent this in the future?
Thank you
Victor