Hello,
Today when i was reconciling my group of cheques for the month I found a problem. The last time I printed cheques I must have entered in the wrong start number for the cheque and it has caused problems. For example: the cheque in my hand is #023660 but on the computer it is 023960. A difference of 300 for that cheque and the ones that follow!
The last cheque that is right is #023541 and then it jumps to # 023955 but it is actually cheque # 023655.
Now it gets worse.....Since the computer thinks the cheque numbers are 023955 it carried on from there and is now at # 024272 but actually the next blank cheque in the box to be printed is #024077 !
Now if I could just go into the cheques and change the original number back to what it should have been it may work out but is there a way to do that??
I hope this makes sense,
thank you,
Erin

Dear Erin

You did not say which product you are speaking of - QCWIN, QCDOS, Adagio Checks or Adagio Payables...?

With QCWIN and Adagio Checks (didn't test this on QCDOS, as it is an older product - but it should work the same way), you can go to Edit, Banks and edit the Bank's "Next check number" to reflect the new starting check number that should be printed to match the check stock you have left. I have tested printing checks that are the same as what exists in the Audit Trail & Check Reconciliation already and have successfully printed and posted this information through to GL with no errors.

*** This will NOT fix what has already been posted. If your reports and history reflect the (wrong) check numbers from your earlier postings, and you do not want to live with that, then the only other way to resolve it is if you have a backup prior to printing and posting those initial checks (ie #23960 instead of 23660). You could restore your backup of this data (QCWIN, Adagio Checks and/or GL if used) into a newly created, empty directory, then point QCWIN/ACH at this dataset and fix the check numbering from that point on - printing your checks to a file OR printing on blank paper to reflect the proper check runs up to current date. If, after doing this all your reports and history reflect the information correctly, you could replace your "real" QC data with the new QC files, but if you use GL for other purposes, I would NOT do anything with the GL files. You will have to enter manual journal entries to correct the postings in GL if you are concerned about that. Your Dealer and/or Accountant should be consulted in this regard.

IF you are speaking of Adagio Payables, then you can try the same procedures as above, however if you decide to restore your older data files there could be other implications if you are using any other products (besides GL) that integrate with AP, as they may be affected. Please consult your Dealer if you are unsure about anything, as we cannot really advise you in this regard.

Also, in BOTH cases, if you choose Option 1, I would strongly recommend using a COPY of your existing data before changing the information in your Bank file as this allows for any unforeseen problems and you can then go back to your real data.

Hope this helps.
Regards