I am new to Datacare/ACCPAC and looking for information on how to handle different error messages. For example, I have an error infront of me that says "Failed Phase 2 Integrity check" and another that says 'Unfixable Damaged Data: Header Error'

Surely there must be a list somewhere, of error codes and associated remedial actions?

Please advise.

Thankyou,
David

Hello David,

There is no master list of all the error messages and their solutions. Each program installs the files used for integrity checks. If the manufacturer of the program follows ACCPAC program development standards, there will be a file that describes the layout of the data files and a file that contains the Phase 2 checking functions.

To get as much information as Datacare has about an error, check the data with Datacare's Company Profile option for Diagnostic Level set to Verbose.

If the error is not one that you can resolve yourself, you may wish to contact the program's manufacturer or your ACCPAC QI for detailed information. They may have a suggestion or workaround that will address the problem. If not, you will have to revert to a backup or get the data repaired.