OE9.3A (210927)
Tax Status & Tax Group keeps coming up with incorrect, wrong values for some Customers.when we start a New Order
What am I missing?
-The Tax Group & Tax Type are correct on the Customer Invoicing tab
-The Order/Invoice Entry Template has no Tax entries on the Customer tab, both in the Maintain > Define ...Template and as well as the Entry Templates in the Security Groups

Hi Samuel,

Check if there is a Ship to code default for the customer and/or there is a blank ship to code setup for the customer with the tax group/tax status.

Wow, Chris - you found the problem immediately.
Yes, there is a Ship To and it is coded incorrectly.
I modified the Tax codes and we are good now.
Thank you for your quick response!