I was working in a MC Batch, when Adagio went Not Responding and closed. When opened again my batch was still there and still open however the MC's I entered in my batch were no longer on my batch list; but the MC's are showing up on the payment control as MC Batch Applied.
The batch was not posted as it still shows it open in AP and its not waiting in the GL.

How do I find the missing MC entered before it closed? And how do i get them back onto my batch list?

Hi Amanda

I assume we are talking Payables here, you should immediately make a backup and then run Data Integrity Check, and then click on Rebuild if it finds any errors.

Then repeat Data Integrity Check until there are no errors.

Steve

Thank you. It worked.

One of the great new features of Payables 9.3A is that it won't let you double-pay an invoice IN THE SAME MANUAL CHECK BATCH. Previously it let you enter the checks but then the second check got kicked out to an error batch when you posted the batch.

The "downside" of this is that if your system freezes in the middle of entering a check batch, Adagio can get confused as to whether the invoice is flagged as paid. Running Data Integrity Check "unconfuses" Adagio. It's not really data corruption.

Steve