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#59680 - 01/09/19 11:02 AM Adagio Cloud; Deleting & recreating a user
SupportGuy Offline
Adagio Scholar

Registered: 03/23/07
Posts: 77
Loc: Victoria, BC, Canada
Hello,

Recently one of my users had a problem when launching Cloud modules. This problem was fixed by deleting her user account and creating a new one.

After terminating/deleting the user, I was unable to re-create the account, receiving an error stating that the user already exists. I changed the account name slightly and was able to proceed.

Bug or feature? Due user related data in the database?

Thank you,

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#59700 - 01/10/19 11:13 AM Re: Adagio Cloud; Deleting & recreating a user [Re: SupportGuy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi,

This has been answered in the email thread you'd also started.
_________________________
Regards,
Softrak Tech Support

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