Hi Scott,
32-bit or 64-bit ODBC Administrator? I use the 32-bit Admin program from C:\Windows\SysWOW64\odbcad32.exe on my Windows 10 Pro laptop, using a shortcut from my desktop and 'Run as Administrator'.
I also listened to the voice mail message you left us. I will leave it for the specific support person you requested to talk to.
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Regards,
Softrak Tech Support