Hi there,

We are trying to apply a check to a particular invoice for a vendor in AP, but the "Remaining Amt" field shows $0.00. When we double click on that invoice in the Check tab, the "Edit Payment" window pops up and shows a "Current balance" of $5,442.34, and "Amount remaining" of $0.00. Shouldn't these be the same?

When we go and check the vendor's Transactions tab, it shows that the "Current Amt" is indeed $5,442.34 out of an "Original Amt" of $15k. We already ran a clean data integrity check and rebuild.

We are running AP 9.3A (170623).

Thanks.

Hi Acrylon,

What is the Maximum Payment amount on this invoice, as seen through Payment Control? I suspect it is 0.00.

If you partially pay an invoice, this Maximum Payment value will be set to 0.00, unless you have the Company Profile option to 'Set Amt Payables to Inv. Balance' enabled - from the System Options tab. You likely need to edit the Max Payment to the Invoice balance, and probably want to enable this company profile option.

The Remaining Amount takes into consideration the Max Payment value.

This worked! Thanks!