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#53838 - 05/25/17 04:37 PM BR duplicated items on statement
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1157
Loc: Langley, BC
The bank cleared the same document twice. Then reversed it.
When using the automatch, one of the items in the statement is marked as Matched the other one is marked as Previous. Both of them go away when you press ok to save the reconciliation leaving the reversal by itself.

Could it be possible to highlight or send a warning message or perhaps even look for the opposite amount when there is a "Previous" type of transaction? The user will not notice it in a large number of transactions. They will only see it when trying to create the batch with the outstanding transactions. Some users don't even know they can delete that offending transaction in the statement part.


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_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#53846 - 05/26/17 01:22 PM Re: BR duplicated items on statement [Re: Patricia B.]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1157
Loc: Langley, BC
The reversed cheque transaction doesn't come with the cheque number.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#54578 - 08/08/17 02:08 PM Re: BR duplicated items on statement [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11518
Loc: Vancouver, BC Canada
Hi Patricia,

Sorry for the delay in responding.

A suggestion was added for this issue.
_________________________
Regards,
Softrak Tech Support

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