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#48830 - 01/31/16 04:43 PM Error in printing on new installation ?A
StellaCPA Offline
Adagio Enthusiast

Registered: 03/29/10
Posts: 20
Loc: United States
I purchased a new lap top with Windows 10 pre-installed.
Installed Adagio Ledger 9.2A with no problem.
However, the transaction Batch listing, GL detailed Listing, and Trial balance would only
display the left (vertical) side of the page in print & preview. I tried stretching the screen, did not work.
I troubled shoot compatibility and did not solve problem.
I mirrored my settings to my old system, also deleted & reinstalled program 3 times.

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#48832 - 01/31/16 05:11 PM Re: Error in printing on new installation ?A [Re: StellaCPA]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Stella,

Does the report print normally to the AdagioPDF printer? Can you print either report from the Sample Data? Do you have the Fonts set to normal size? (Right Mouse on the desktop, select Display Settings and make sure that the first slider is at the extreme left.)

Can you print the Company Profile report?
Can you print the User Preferences (File | User Preferences | Listing)?

Are you clicking "Print Preview" or "Print" and sending the file to a PDF which is then opened? Windows 10 has a different PDF Viewer. Check for a horizontal slider bar at the bottom of the report panel.


Edited by Andrew Bates (01/31/16 05:16 PM)
Edit Reason: Added PDF viewer comment.
_________________________
Andrew Bates

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#48835 - 01/31/16 11:11 PM Re: Error in printing on new installation ?A [Re: Retired_Guy]
StellaCPA Offline
Adagio Enthusiast

Registered: 03/29/10
Posts: 20
Loc: United States
Hi Andrew,
It was in the fonts. I adjusted the slider and it is working properly now.
Many thanks for your help!!! Really appreciate it!

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#51560 - 11/10/16 06:05 AM Re: Error in printing on new installation ?A [Re: StellaCPA]
Gary Offline
Adagio Enthusiast

Registered: 10/05/06
Posts: 29
Loc: Ontario
I updated to 9.2B yesterday and am having the same issue with the print preview being cut off, without the ability to expand the display. Is there a display setting on Windows 10 that is optimal?

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#51611 - 11/11/16 05:11 PM Re: Error in printing on new installation ?A [Re: Gary]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Gary,

You should run Adagio with Normal (100%) fonts.
_________________________
Andrew Bates

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