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#47204 - 09/10/15 03:08 PM Observations and questions
Don Wise Offline
Adagio Expert

Registered: 04/29/02
Posts: 76
Loc: Ottawa
After having an opportunity to try Adagio cloud, here are some additional questions and observations.
1. When the manager window went from less than a window full of data to more than a window full the slider bar in Manager would not reappear and the mouse thumb wheel would not work. Sometimes changing the window size or opening and closing and opening the data choices would bring it back.
2. Moving windows while in the data or just in manager at times did not re-display the window properly. Resulted in a chopped up window (attached file) and only seem to happen in certain places. It did happen as well when just the Adagio manager was open and that window moved.
3. Agree with Doug that the upload seemed to take quite long. Also if the data being uploaded was not correctly set up, it locked the program with no error message.
4. Data was easily accessed after being uploaded with an additional user added and being able to access the data.
5. Adagio spec files for printing cheques, invoices and statements were all offset. Suspect this may be due to originating on a PC with Regional setting Canada and the host may be US. Am I correct? Will client have choice of regional setting and language?
6. I was able to save an excel direct file to my local drive (M:)
7. Without a file manager how would we copy a single file to the database (such as a spec file)? How would we delete a single file from the database?
8. How would we do an unattended backup with datacare to location off-site?
9. Printing an invoice with the uploaded data produced the following error “Unable to load selected specification S:\Clientspace\001\Data\QI$WEL~4.ADB for document 13345” Note it did print the invoice and despite whatever spec file I picked it always gave the same error message although the spec file name selected did not match the error name. It did not produce the error when previewing or printing from a preview. It also did not produce the error with the on premises product.
_________________________
Don Wise
Westboro (Ottawa)

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#47217 - 09/11/15 07:24 AM Re: Observations and questions [Re: Don Wise]
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
Good questions Don!

We often create spec files and statement groups off site for clients and then copy them to their live data. I also would like to know how this would be done in the cloud setting.
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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#47230 - 09/11/15 02:37 PM Re: Observations and questions [Re: Lyndon_Olfert]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11324
Loc: Vancouver, BC Canada
Thank you for your feedback!
I’ve replied inline to your questions and concerns.


After having an opportunity to try Adagio cloud, here are some additional questions and observations.

When the manager window went from less than a window full of data to more than a window full the slider bar in Manager would not reappear and the mouse thumb wheel would not work. Sometimes changing the window size or opening and closing and opening the data choices would bring it back.
This is a known issue. We hope to have it addressed in future releases of Adagio Manager.

1. Moving windows while in the data or just in manager at times did not re-display the window properly. Resulted in a chopped up window (attached file) and only seem to happen in certain places. It did happen as well when just the Adagio manager was open and that window moved.
We have seen this but it’s due to the screen refreshes and types of data being displayed. Please email the file directly to me, or edit the post and attach the screen shot.

2. Agree with Doug that the upload seemed to take quite long. Also if the data being uploaded was not correctly set up, it locked the program with no error message.
Updated version of the Manager has Progress bar at the bottom and also shows when the data file is being unzipped. We agree that improvements can be made in this area.

3. Data was easily accessed after being uploaded with an additional user added and being able to access the data.

4. Adagio spec files for printing cheques, invoices and statements were all offset. Suspect this may be due to originating on a PC with Regional setting Canada and the host may be US. Am I correct? Will client have choice of regional setting and language?
Yes it’s related to it. (We’re looking into how much customization can be allowed). We may end up doing it manually for those users that want something different. We are investigating how to enable changes of this nature within the restricted security model of Adagio Cloud. These configuration setting may have to be changed by Softrak.

5. I was able to save an excel direct file to my local drive (M:)

6. Without a file manager how would we copy a single file to the database (such as a spec file)? How would we delete a single file from the database?
A secure, restricted Adagio File Browser is coming that will allow such functionality.

7. How would we do an unattended backup with datacare to location off-site?
Softrak will do the backup of all listed companies on a nightly basis along with DIC to ensure that the backed up data is Error Free. This will not rely on users being logged on or not.

8. Printing an invoice with the uploaded data produced the following error “Unable to load selected specification S:\Clientspace\001\Data\QI$WEL~4.ADB for document 13345” Note it did print the invoice and despite whatever spec file I picked it always gave the same error message although the spec file name selected did not match the error name. It did not produce the error when previewing or printing from a preview. It also did not produce the error with the on premises product.
Adagio File Browser will allow you to update the Specification file.
Can we shadow a session with you when you have some time?


Harj P
_________________________
Regards,
Softrak Tech Support

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