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#45883 - 05/27/15 03:23 PM A/R Statement Printing Issue
Bill L. Offline
Adagio Guru

Registered: 02/10/09
Posts: 139
Loc: New Brunswick, canada
When printing an A/R Statement some of the text is not properly aligned on the page. However if we do a print preview and then print from there the alignment is fine.
We are using the same print spec. from either scenario.
Latest version of A/R is installed.
OS is W7 PRO.

Bill

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#45894 - 05/28/15 07:14 AM Re: A/R Statement Printing Issue [Re: Bill L.]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Bill:

Have you set your display to use large fonts? If so try resetting the fonts to normal and print a statement.

If that solves your problem then try changing the screen resolution rather than changing the font size.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#45895 - 05/28/15 07:14 AM Re: A/R Statement Printing Issue [Re: Bill L.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Could you post images or PDF's from the printout that results from the print preview as opposed to directly printing the specification? Could you also post the specification itself by zipping it and attaching the file to your post?

Thanks
_________________________
Andrew Bates

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#45903 - 05/28/15 09:31 AM Re: A/R Statement Printing Issue [Re: Retired_Guy]
Bill L. Offline
Adagio Guru

Registered: 02/10/09
Posts: 139
Loc: New Brunswick, canada
Next time I am on client site, I will do that.

Thanks,

Bill

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