Good afternoon,

Windows 7, Adagio Ledger 9.1A

In my GL, when I try to view the transactions for a GL code, the screen "blinks", but then nothing opens. Could there be something making it glitch? (screenshot below)
I had something similar prior in FX Reporter where I had to delete a particular file to fix.
Any and all help would be appreciated.

Thanks,
Mike

Screenshot link

Hi Michael,

Adagio Ledger 9.1A has an index file that is used for locating posted transactions. If this index file has a problem, that could be the cause of not being able to view a transaction.

On the Posting/Reports tab of the Company Profile, there is an option to 'Auto build TX inquiry index' - what does your company have? If enabled, then posting a batch in Ledger will build the index. If not enabled, then it is rebuilt when you access View Transactions. Perhaps you could try disabling this option (temporarily) if it is enabled, and try again.

This index file is likely the same file that you had to deal with for the Financial Reporter, as it also uses the index for the drill-down.

Thanks ... I tried this turning this both off and on again, and it didn't fix my issue.

Mike




Adagio Ledger 9.1A has an index file that is used for locating posted transactions. If this index file has a problem, that could be the cause of not being able to view a transaction.

On the Posting/Reports tab of the Company Profile, there is an option to 'Auto build TX inquiry index' - what does your company have? If enabled, then posting a batch in Ledger will build the index. If not enabled, then it is rebuilt when you access View Transactions. Perhaps you could try disabling this option (temporarily) if it is enabled, and try again.

This index file is likely the same file that you had to deal with for the Financial Reporter, as it also uses the index for the drill-down.

Hello Mike,

What version (see Help | About) are you running? Is it doing this for all accounts, or just for one of them?

Hi Andrew!

Its doing it for all accounts.
Running 9.1A (140221)
ADS Version: 1.12.54.3087

If you open the Sample Data (x:\Softrak\Ledger\Samdata), does it do it for that data?

Good morning Andrew,

Yes, it does it for the SAMDATA as well :-(

Mike

Reinstall the application.

I reinstalled the application, and this did not fix the issue.

Mike

Hello Mike,

Are you clicking the "View" button or Double clicking the account? If one, then try the other. After clicking the View button (say), count to "10 Mississippi" and see if the dialog opens.