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#37453 - 06/19/13 09:30 AM Ledger Maintenance
Janet Offline
Adagio Graduate

Registered: 08/12/10
Posts: 43
Loc: Ontario
Am unable to add new or edit new accounts. Not sure if this is since the recent upgrade to 9.1A as I don't use every day but have been able to do so in the past.

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#37456 - 06/19/13 10:15 AM Re: Ledger Maintenance [Re: Janet]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
"Unable to add" is a bit vague. Is there an error message? Is there no menu choice?
_________________________
Andrew Bates

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#37457 - 06/19/13 10:24 AM Re: Ledger Maintenance [Re: Retired_Guy]
Janet Offline
Adagio Graduate

Registered: 08/12/10
Posts: 43
Loc: Ontario
When I click on "New" to open a new account nothing happens. Same when I click on "edit". It almost appears like it goes in to the background or something. I have to escape to get back in to do anything like to reset.

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#37458 - 06/19/13 10:39 AM Re: Ledger Maintenance [Re: Janet]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Is the Window opening on another screen? Do you ever use dual monitors?

Under File | User preferences | General disable "Save window position". Exit Ledger and start it again. See if the Window reappears.

Or, Click "New", then press Alt-Spacebar and "M" to move the window. Move your mouse around to see if the Window appears.
_________________________
Andrew Bates

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#37460 - 06/19/13 11:09 AM Re: Ledger Maintenance [Re: Retired_Guy]
Ken A. Offline
Adagio Maestro

Registered: 09/14/01
Posts: 1009
Loc: Kamloops, BC
Andrew,

I had a similar issue trying to set-up a new dataset. I had added departments using GVRW with a R/E department of "000". When I went to add the account, when I entered 000, the field went blank when I tabbed out to save the account dept combo. Thus, I it appears that I cannot have a dept with OOO as the dept number? I am not a fan of using 000 as a dept number, but quite a few clients do use this for their balance sheet.

Anyway I forced the change of the account to have a dept "000" with GVRW, and then when I went back to the maintain accounts window, I could not copy new accounts. As indicated by Janet, nothing happened when I clicked on the edit or copy buttons. When I changed the dept back to an acceptable dept, the maintain accounts window buttons worked fine.
_________________________
Thanks,

Ken Aberdeen,CPA, CMA
Aberdeen Business Consulting Ltd.
ken@aberdeenconsulting.ca

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#37466 - 06/19/13 11:47 AM Re: Ledger Maintenance [Re: Ken A.]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3611
Loc: Toronto ON, Canada
Hi Ken:
Adagio removes leading zeroes from codes (Department, Accounts, Vendors, Customers and so on). It sounds like that is what you are encountering.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#37468 - 06/19/13 12:48 PM Re: Ledger Maintenance [Re: Bruce Gardner]
Janet Offline
Adagio Graduate

Registered: 08/12/10
Posts: 43
Loc: Ontario
No multiple screens and the things you've suggested here are not working. Nothing will work until I escape. The background goes light as though a screen has been opened but nothing. Unlike the note above my copy button does work. Only the new, edit and view don't.

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