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#36411 - 04/05/13 08:08 PM Import Customer Alerts
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Is there a way to export/import customer alerts?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#36412 - 04/05/13 08:40 PM Re: Import Customer Alerts [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Don't think so. What are you trying to accomplish?
_________________________
Andrew Bates

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#36413 - 04/06/13 11:20 AM Re: Import Customer Alerts [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Hi Andrew,

I'm doing some maintenance in A/R and noticed that a past staff member added more than 400 useless alerts to customer's accounts that clutter up our system. We want to remove them. I made a list with Gridview. I'll have to print it and have someone delete them one by one.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#36415 - 04/06/13 01:11 PM Re: Import Customer Alerts [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
GridView Read Write can delete them.
_________________________
Andrew Bates

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#36418 - 04/06/13 09:01 PM Re: Import Customer Alerts [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
I can't seem to open Gridview RW anymore. The shortcut hasn't changed, but it only opens Gridview now, not RW, even though /RW is in the path.

S:\Softrak\GVWIN\GVWin.exe /c /rw

F2 opens defaults instead of giving me the ability to edit.

What am I missing?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#36420 - 04/07/13 05:55 AM Re: Import Customer Alerts [Re: SusanTennier]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Hi Susan

I'll bet you have a version mismatch. Check your version of GridView and then re-install the same version of GridView RW.

Steve

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