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#33563 - 10/12/12 10:29 AM EFT File Creation Number Error
Kevraj Offline
Stranger

Registered: 10/12/12
Posts: 4
Loc: Coquitlam
Hi,

I created a manual check batch in Adagio Payables, and I pressed Print/EFT, and it created file number 336. I later realized I had to make a few adjustments before this file was sent to payment proceesing. I was unable to make the changes so I re did the work and it created a new file number 337. My bank will not accept file 337 because it is expecting file 336. Can I simply change the file name and the number in the A record? And if I do this how will I fix this from happening again in Adagio with the next file I create.

Thanks,

Kev

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#33570 - 10/12/12 11:38 AM Re: EFT File Creation Number Error [Re: Kevraj]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi Kev,

In the Payables company profile, the EFT tab has a 'next sequence' number which is editable, which should allow you to reset the file name for the next EFT run you perform.

As for editing the existing file to change the file sequence, I can't really advise whether editing the file name and A record line is sufficient for what the bank wants to see. What would the downside be to making the changes and sumbitting? The bank already repsonded to an out of sequence file name.

I'm a little surprised that the bank even cared about the missing sequence number.
_________________________
Regards,
Softrak Tech Support

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