Hi
Let me start by saying that this feature works great!

Only issue encountered is that no matter what order I do things (print EFT confirmation then email or email then print out confirmation) I am getting 'VOID' in the 'Total Funds to be Deposited' field in the .pdf generated and attached to the email. The actual EFT print out looks great and includes the total.

Please help!

Hi, Sadie,

This is hard to say for certain but I suspect it is more of an issue with the spec you're using to print the Additional Form with.

Suggestion: We provide a few different Additional Forms specs with AP sample data. If you don't already have one of these forms available within your dataset, why not open the spec designer and select File | Open Template and then one of Additional Form or Payment Advice - 35 lines. Save the spec into your dataset using your data extension.

Then, try printing or emailing or previewing an EFT Additional form again using the new spec and see what happens. Everything should work out okay. It does here when I use any of those specs.

After, you can compare the new spec with the one you're using.

The issue is that the same form I'm using gives me a total when I print it, but a 'VOID' when it gets attached as a pdf to the email....

Hi Sadie,

We've taken a closer look at this one, and indeed there was a problem when faxing or emailing additional forms, and the Check Amount fields (numbers and words) were following a different programming route than when printing/previewing - the result was VOID as you indicated. Thank you for pointing this out to us and we will fix it for the next release of Payables.

For others reading this thread, it is not specific to using EFT - any faxed or emailed additional forms would display this behaviour, even when checks are printed.

However, once additional forms have been generated for the email (or fax) queue, they cannot be edited or re-generated (since the check/EFT has already been posted and dealt with). We cannot provide a fix to change the results of the PDF additional form to print the numbers/words instead of VOID. We're sorry for the inconvenience that this causes.

Thank you for your assistance, I will anxiously await the release that will fix this issue. It is a significant time saver (photocopying, folding and mailing the forms) for us as we issue over 100-150 EFT payments weekly.

Regards, Sadie

Are you trying to email a 'copy' of a check that has invoice payment details and appears like a check? Or do you just want to email a list of paid invoices to the vendors and not have the emailed PDF form look like a check?

If all you want is to send an invoice paid list, then you may be able to make a modification to your spec form, or use a different spec form designed to be an Additional Form for emailing and not have to wait for a Payables program update. Only the 'A' spec codes that belong in the check section of the form get voided. Advice footer codes such as 'F03 Net payment' do not get the Void text.

If you want to email a PDF form that looks like a check, you will have to wait for the program update to be released.

If editing or otherwise re-defining check specifications feels a bit daunting, I'm sure your Adagio consultant would be of assistance to get things fixed up.

Generally, forms that look like checks should not be sent as additional forms (printed or emailed) because depending on the form layout, it is possible to buy check stock from Office Depot, print the emailed PDF to that, and cash the check.