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#30861 - 02/09/12 02:32 PM OE 8.1E; Incorrect printer being selected.
SupportGuy Offline
Adagio Scholar

Registered: 03/23/07
Posts: 77
Loc: Victoria, BC, Canada
Goodafternoon,

We have a work station that is configured to print to a Dymo label printer for shipping labels and a MFP for printing picking slips. In the workstation option -> specification, I have a default specification and specific printer set for labels (Dymo) and Picking Slips (MFP).

When a order is selected, and the Picking Slip button is clicked, the Printing Picking List window will pop up, and near the bottom where it indicates Destination->Printer, the label printer is indicated as the target printer.

Once we close the Printing Picking List window and reopen it on the same order, the correct printer (MFP) is indicated as the target printer. This bug is repeatable.

Thank you.

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#30862 - 02/09/12 02:39 PM Re: OE 8.1E; Incorrect printer being selected. [Re: SupportGuy]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
There is a Hot Fix available from your Adagio consultant to fix this.
_________________________
Andrew Bates

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#30863 - 02/09/12 02:59 PM Re: OE 8.1E; Incorrect printer being selected. [Re: Retired_Guy]
SupportGuy Offline
Adagio Scholar

Registered: 03/23/07
Posts: 77
Loc: Victoria, BC, Canada
Great. Thanks Andrew.

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