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#30194 - 12/15/11 07:44 AM Accounts out of balance
J. Tindill Offline
PGPL

Registered: 04/17/09
Posts: 15
Loc: Prince George, BC Canada
Good morning,

Our server became full yesterday just before I posted two batches. When I run a data integrity check the accounts that these two batches would have posted to are calculating the amounts even though the transactions aren't there and are out of balance. This has happened in the past and I was able to use the rebuild function to correct it. This didn't work this time. I was able to retreive the batches and reposted them but the accounts are still out of balance.

Any Suggestions?

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#30196 - 12/15/11 08:01 AM Re: Accounts out of balance [Re: J. Tindill]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Restore from Tuesday night's backup. And get your Adagio consultant involved to be certain that you've restored the right files to the right location. If you did a lot of work yesterday, it may be possible to restore just part of the dataset but that has to be done with great caution. You'll absolutely need to speak with your dealer for that scenario.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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