I am attempting to update a tax table in Adagio Invoices (currently running v. 8.1A (070921)) and it says I cannot if there are open batches and I have to clear the tax summary report. When attempting to run the tax summary report the entire Invoices system crashes/disappears. Please help!

Hi Erin,

Do any error messages appear when attempting to print the tax summary report? Such as an 'error 524. Cannot close job'? If you get this error, a supporting report table file is not up to date, and the solution would be to reinstall Adagio Invoices to update the necessary file(s). Specifically a file called qrtables.ini in a \QRASP directory.

Has Crystal Reports for Adagio been installed or re-installed recently? This could cause the problem you indicated (the same reason, and the same solution as above).

If re-installing does not help, you likely will need assistance from your Adagio consultant to ensure that your program and other system files are up to date and not mis-dated.

If Invoices has been in use for a long time without clearing the tax tracking file, the file size could exceed the 4gb maximum size for the FAT disks.

Try printing the summary. if that fails and you do not want the tax summary data, you could rename the file However, that is best done by your Adagio consultant who will be sure to get the correct file (andf verify that really is the problem).