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#25802 - 01/14/11 02:23 PM Reversing Credit Note in AP
Zoe Stewart
Unregistered


I posted a credit note with an incorrect amount in AP. How do I reverse this entry.
Thanks

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#25803 - 01/14/11 05:13 PM Re: Reversing Credit Note in AP [Re: ]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4322
Loc: Vancouver, BC
You need to use a debit note to correct a credit note.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#25815 - 01/17/11 11:08 AM Re: Reversing Credit Note in AP [Re: Douglas Dickie]
Zoe Stewart
Unregistered


Using a debit note doesn't actually reverse the credit does it. For example when I use a credit note and apply it to a particular invoice, it reverses the whole thing. When I use a debit note, I don't think there is a way to apply the debit note diectly to the particular credit note, is there?

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#25816 - 01/17/11 11:15 AM Re: Reversing Credit Note in AP [Re: ]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11324
Loc: Vancouver, BC Canada
You can post the Debit Note against the Invoice, not the Credit Note. That will restore the amount of the invoice to the original value.
_________________________
Regards,
Softrak Tech Support

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#25819 - 01/17/11 12:23 PM Re: Reversing Credit Note in AP [Re: Softrak Support]
Zoe Stewart
Unregistered


Thank you. So is there a way to completely reverse the credit note that was posted incorrectly...or am I missing something here?

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#25823 - 01/17/11 05:10 PM Re: Reversing Credit Note in AP [Re: ]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4322
Loc: Vancouver, BC
There is no way to 'reverse' a credit note (nor an invoice for that matter). All you can do is create correcting entry (credit or debit notes) and apply them against the original invoice.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#25861 - 01/23/11 12:34 PM Re: Reversing Credit Note in AP [Re: Douglas Dickie]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
When we want to reverse a CN in AP we create a DN with a reference and description explaining the reason, (i.e. reverse CN#12345 for wrong amount) and do not apply the DN to anything. Then do a manual cheque batch and do a match up by applying the CN to the DN and post at zero.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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