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#19921 - 12/07/09 06:22 AM Order Entry - Payment Discounts
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
Hello

Order Entry 8.1C (090902)

Client posted an invoice for $118.54 with a payment discount of $10. Invoice total was $108.54

Two days later a credit note was issued for this invoice, but the CNote was created with a total of $118.54. The payment discount was ignored.

I'm not sure if this was the previous behavior??

**In reviewing this, I've also noticed when a 'discount' amount is entered on the Payment distribution window (orders), the payment amount does not automatically calculate. I have to tab back up to change the payment amount**
_________________________
Ishana Alexander
Grant Thornton

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#19922 - 12/07/09 07:08 AM Re: Order Entry - Payment Discounts [Re: GT]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello,

Are we talking about an early payment discount (through terms) or a discount on the invoice amount. It's possible the client is confused as to the difference.
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Andrew Bates

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#19928 - 12/07/09 09:29 AM Re: Order Entry - Payment Discounts [Re: GT]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
This is the early payment discount that comes from terms.
_________________________
Regards,
Softrak Tech Support

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#19929 - 12/07/09 09:34 AM Re: Order Entry - Payment Discounts [Re: Softrak Support]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
That discount is calculated based on the terms that have been selected for the invoice. If you want to give an overall discount for the invoice that is NOT based on the early payment, that discount field is on the Total tab, and can be defaulted from the AR 9.0A customer record.
_________________________
Andrew Bates

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