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#18484 - 08/27/09 03:33 PM Two Other Questions
BrusW Offline
Casual

Registered: 02/02/07
Posts: 13
Loc: Seattle, WA
Sorry for being the big user hog today, but two other questions have come to light from my users:

1. We have recently upgraded to Receivables 9.0A. My accounting person reports that when applying cash payments there use to be a "Discount Date" field on the window, but now there is not. How are discount days tracked now, please?

2. Before the OE/Receivables upgrade we upgraded our G/L to 9.0B. Since then, according to my people, they can no longer clear after printing Posting Journals, which we could do before. Is there a different way to clear G/L journals now?

Thanks, and hopefully this is the end of my questions for awhile.

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#18485 - 08/27/09 03:45 PM Re: Two Other Questions [Re: BrusW]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11547
Loc: Vancouver, BC Canada
Hi Brus,

Don't worry about asking questions - that is why these forums are here.

1) In Receivables, you can see and edit the Terms information - including the Discount Date - in Invoice batch entry but not in Cash batch entry.

How do you apply payments to invoices? If this is done in Cash Entry, then the answer is that the Discount Date was never visible or editable, even in older versions. If this is done in Invoice entry, then perhaps take a look at the new Entry Templates that are available in version 90A. You can choose to skip, disable or hide almost any field or button on each of the 3 batch types. This is also definable on the security groups. Ensure that your accounting person does not have any fields hidden that they want to see.

2) There is a new option in the Company Profile that determines whether the question is asked to purge the posting journal after printing. Likely you have this option set to not allow purging. If so, then the question will not be asked and the posting journals will instead be purged as part of the year end process.

This is set in each program company profile. Installing the GL90B upgrade would not affect how AR works. Check what you have set for GL and AR. OrderEntry does not have this option as there are no 'posting journals'.

It is usually advisable to keep your posting journals until year end anyway, in case there are problems and you have to re-create missing transactions.
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Regards,
Softrak Tech Support

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#18599 - 09/02/09 01:35 PM Re: Two Other Questions [Re: Softrak Support]
BrusW Offline
Casual

Registered: 02/02/07
Posts: 13
Loc: Seattle, WA
Just wanted to touch back since I was on site and say that I did #2 and it worked fine. I haven't heard back from the user on #1 to get further details, but I did pass on your information, so I assume no news is good news. Thanks!

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#18602 - 09/02/09 02:04 PM Re: Two Other Questions [Re: BrusW]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Thanks for the follow up! We also assume that "no news" means that the issue has been resoved to everyone's satisfaction. If we didn't make that assumption, we'd still have thousands of open trouble tickets!
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Andrew Bates

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