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#16836 - 04/17/09 05:45 PM Bank statement import error
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
Message: Import cancelled because of errors on validation.
Bank interface setup correctly.
Works on some bank accounts except a few. Any idea?
Thanks.

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#16837 - 04/17/09 05:51 PM Re: Bank statement import error [Re: Fong]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
Error: Missing OFX tag 'STMTRN'. Import will be aborted.

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#16840 - 04/17/09 07:51 PM Re: Bank statement import error [Re: Fong]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
What format are you downloading the bank statement in? Has this format been specified in the bank record?
_________________________
Andrew Bates

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#16849 - 04/20/09 10:41 AM Re: Bank statement import error [Re: Retired_Guy]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
MicroSoft Money. OFX.
Yes it has been setup this format for all bank accounts. Some works some don't.


Edited by Fong (04/20/09 10:41 AM)

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#16850 - 04/20/09 11:40 AM Re: Bank statement import error [Re: Fong]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Do all the bank statement export files "look" the same if you open them in notepad? Are all the accounts with the same bank?
_________________________
Andrew Bates

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#16864 - 04/20/09 06:05 PM Re: Bank statement import error [Re: Retired_Guy]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
They look same in notepad. What's to look for?
Yes, All accounts are with the same bank.
You have a solution for me?
Or do I have to look for my consultant?

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#16869 - 04/20/09 07:38 PM Re: Bank statement import error [Re: Fong]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Fong,

Send me one that works, and one that doesn't as e-mail attachments and I'll see if I can see any differences.
_________________________
Andrew Bates

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#16924 - 04/22/09 07:07 PM Re: Bank statement import error [Re: Retired_Guy]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Fong,

I'll assume that everything is now working fine as I haven't received anything to look at.
_________________________
Andrew Bates

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#16925 - 04/23/09 10:17 AM Re: Bank statement import error [Re: Retired_Guy]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
Sorry Andrew. I haven't got the time to do it yet.

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#16927 - 04/23/09 12:17 PM Re: Bank statement import error [Re: Fong]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Fong,

OK - it fails for us here too. We'll try and determine the reason. Sometimes the banks aren't very good at implementing "the OFX standard". We've had to make some minor adjustments in the past to deal with discrepancies in implementation. (We're pretty sure that no bank would be interested in changing their download at our request! )

It's unusual to see differences between two accounts at the same bank though.
_________________________
Andrew Bates

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