Hello,

I am trying to close current year. I've been following the steps on the year end processing checklist. However, after proceeding with the "close current fiscal year" function, a window poped up and show "close income/expense acct - must perform function first", which I had performed already. How can I fix this problem?

I am using the GL9.0.
Thanks,
Lilin

Hello lpeng,

Are you following the checklist for closng a year in Ledger V9.0, one one for Ledger V8.1 - the steps are different.

There's a period end checklist and a year end check list for Ledger 9.0A on our Technical Tips page.

Thanks Andrew,

I was following the year end checklist for GL 9.0A. I have completed the daily and month end steps.

Lilin

Hello Lilin,

Have you closed the income and expense accounts for all your departments? Run the function making sure that the range of departments is blanks to z's.

Hi Andrew,

I went back to run the fuction again. A window poped up and read "This function has been completed for the current fiscal year". Then, I tried "close current fiscal year", it still shows "close income/expense acct - must perform function first".

Lilin

Hello Lilin,

What version of Adagio Ledger are you running? There have been several Service Packs.

Hi Andrew,

I am using Ledger 9.0. I have downloaded all the service packs.

Lilin

Hello lillin,

Actually, I was looking for the actual version number and release date. You can find these by selecting help | about in Ledger.

Hi Andrew,

The version number is 9.0A (080402). I don't see a release date. I have the serial number and the database source. Would that help?

Thanks,

Lilin

Hi, Lilin,

I've rerun through this same process and as long as, on the Close Income/Expense Accounts window, I select a Department range of 'blank' through 'zzzzzz' and fill in the other fields the accounts close properly. If it doesn't, it's because I had entered a Department range that had been previously closed. The range of 'blank' to 'zzzzzz' is all encompassing.

Please try this again and, if it doesn't work, please let us know and also contact your Adagio dealer for assistance.