Topic Options
#10555 - 12/13/07 05:58 AM Salesperson printing problem on OE Specification
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
OE 8.1A (070826)

The client's OE Invoice is setup to show the Sales person associated with each sale. The client was initially setup with a default salesperson "OFFICE", but after a few weeks new SPs were added. When creating an order the sales clerk choses a different SP but only the default SP prints on the OE invoice.

A check of the OE spec determined there was only a value for "default salesperson". I removed the default salesperson defined in "Maintenance --> Order/Invoice Template", and under Group Setup --> Sales Clerk Group --> Customer. Unfortunately the default SP "Office" still printed on OE invoice.

I tested by adding a NEW default Sp "DJ". Again, any invoice created shows the SP as "OFFICE".

Need to know if this is a known problem, something not correctly setup, and fixes....

Much Appreciated
_________________________
Ishana Alexander
Grant Thornton

Top
#10556 - 12/13/07 07:59 AM Re: Salesperson printing problem on OE Specification [Re: GT]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Open up the invoice spec, find the salesperson field, and change the code from C9 to E26.

If you want to see what all of the spec codes are, click on View | Spec List.

Steve

Top
#10560 - 12/13/07 12:04 PM Re: Salesperson printing problem on OE Specification [Re: Steve Schwartz]
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
Thanks very much Steve.
_________________________
Ishana Alexander
Grant Thornton

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 117 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14449 Topics
70594 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30