I printed an overdue receivable listing in AR 8.1A about a week ago and it worked great. I tried again the other day and there is absolutely nothing to print. It's like the data is no longer there. I believe the problem to be corrupt data, and I have a backup that I can use to restore from. However, I don't want to go that route as I have added a ton of data since then (and didn't backup!) and will have to re-do about a week's worth of work. My questions is this, what file corresponds to the overdue receivables listing? If I unzip the previous backup, can I pinpoint the file that is used for that specific report and then replace any existing corrupt file I have?

Before you do anything, make sure that the ranges in the report actually select something. You might also change the "Remember report settings" in the company profile, print the report, thn turn this option back on. Unless your data is failing the data integrity check, there should be no reason to have to restore from a backup.

The Overdue Receivables listing report is based on the Customer Current Transaction file. You wouldn't want to restore just this data file from a back-up - if you have posted batches in the last week, doing this would certainly cause integrity errors.

First, make sure that all of the ranges in your report are 'blank' to 'zzzzzz'. It may be that you have a range in the report from 'blank' to 'blank', which won't select any invoices. You might also want to try disabling the 'Remember Report Settings' option in the company profile. The likely problem has to do with the report ranges not selecting any invoices.

Second, do an inquiry on a customer. Go to the Transactions tab and display Current transactions. If any customer shows existing and unpaid invoices, then the data is still in the system.

Third, try a different report such as Customer Transactions or Aged Trial Balance. This report is based on the same data file as the Overdue Receivables report. If you get information from a different report, this also indicates that the data is still in the system.