If I print an Invoice to a printer or PDF I am able to get the Underline to print. If I email the same invoice, using the same specification, and go to the Softmail folder and print the PDF generated during the Email ->> Queue, I get no underlining. I noticed this 4-5 months ago but could not isolate the problem to the specific act of Emailing(Queuing). I just tested and the same problem exists in AR statements.

I can provide a sample PDF file that contains both images. I only have 1 specification and so they should be identical. The Font is Arial Bold & Underline & various Font sizes. I also noticed that the line drawing is different. I am using Acrobat 6.0 when I generate a file, maybe you have implemented a different interface which doesn't support the full set of fonts (I'm not sure I know what I am talking about here, but that is what it feels like). When I print to a PDF, it looks identical to a printed/preview image; the underlines are in the correct place. I also think the "line drawing" appears to be different.

I am also willing to provide a sample database if need be. This should be easy enough to reproduce.

Hi Kay,

Adagio doesn't use Acrobat to generate the PDF, it's created directly. I'd be interested in seeing the specification to see whether it exhibits the same behaviour here. You only need to email the specification file.

I know Adagio has to create the PDF on it's own, sorry didn't mean to imply otherwise. I was just trying to provide a reference as to the version I was using and the fact that the printed report (printer) and print preview were in fact absolutly correct.

I have your email address will provide a sample report and the 2 specification files that have the problem. Thanks for following up.