Hi and here I am again. I'd like to apply a credit to a specific invoice. Why doesn't the credit show up when I pull up my invoices to pay in cash receipts?

Hi Eva,

In Receivables cash entry, only transactions with a current amount not equal to zero will appear for selection. It may be that the credit was applied to something already when it was entered and posted, thus reducing the current amount to zero.

Do a transaction inquiry for the customer and find out what the current amount of the credit note in question.

In theory you need to apply credits when you enter them then, correct?

What's the best way to clear paid invoices so they don't show up on the A/R Aging or statements?

If you do a cash receipt for a zero dollar amount you should be able to access all current documents (paid or not). The credits may be at the bottom of the list (scroll down). To apply a credit to an invoice first double click on the credit and then on the invoice. Check that the unapplied amount is zero, save the entry and start the next (if needed).

Clear fully paid transactions by running Period End.