If the AR/JC Integration is not turned on, then Adagio Receivables does not provide any space to enter a job number on an invoice, and so wouldn't generate any JC transaction to retrieve.

What am I missing?

I can see transactions in AR with job numbers,
and there are new billing transactions in Job Cost since the change.

ACCPAC Plus job numbers? Was the ACCPAC Plus data restored after it was converted?

If so, then the transactions will have to be manually keyed into Adagio JobCost.

Posting Journals do show the Job.

Billing Transactions were not retrieved to Adagio Job Cost.

I've emailed you too. The retrieval file that Adagio Receivables updates for Job Cost is different if you are interfaced with Adagio JobCost or Accpac Plus Job Cost. If the wrong interface was set up in Adagio Receivables, then the wrong file is being updated by posting invoices or payments in AR.

Because of the different data structure between the different Job Cost programs, you may not simply rename the retrieval file - they will have to enter the billings/payment batch manually in to Adagio JobCost.

You also indicated that transactions are already posted and retrieved to JC. Do you mean prior to using Adagio JobCost, or since a change was made? Please clarify if the above does not answer your question.

Just a note before I bow out of this thread...

You might be able to use GridView to help you re-create the billing batch that needs to be posted to Adagio JobCost. It will be able to "see" the transactions in ACCPAC Plus Job Costing, and Adagio JobCost supports importing of the various transaction types.

This is not Kate....for some reason when logging into the forum from our office, it automatically logs me in as Kate. Perhaps this is something that needs to be addressed?

In any event, it's Karen from Benco, and Kate was questioning the forum on our behalf. I have restored the batches manually into Job Cost. However, another problem we're having is with the Job Status Report. "OTHER CHGS" does not reflect the actual charges, and always shows a "o" value. Can you tell me what needs to be done to fix this?

Thanks,
Karen

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I could not duplicate your scenario (on sample data) with Other Charges not being updated when posting an invoice from Adagio Invoices, using the current version, when the 'tax transfer to JC' was disabled, and Adagio JobCost was the interface in AR. I also could not duplicate the situation that the 'tax transfer to JC' option was inaccessible within Adagio Invoices, when AR is interfaced to Adagio JobCost. We'd need more information on your setup and interfaces defined in all 3 applications.

quote:

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However, another problem we're having is with the Job Status Report. "OTHER CHGS" does not reflect the actual charges, and always shows a "o" value. Can you tell me what needs to be done to fix this?

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There is an error in the formula in report AJC1200A, the formula only adds for billings and payments. I have a replacement if you don't have Crystal Reports.