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#4665 - 02/07/05 04:27 PM Invoices / AR Balance
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
I have run insto a strange issue at a client location:

On an invoice specification, I use the fields C45 - Current Balance and E90 - Invoice total plus current balance.

When a customer has a credit balance these work as expected, for example

Invoice total 100.00
Balance 20.00-
Amount due 80.00

However, when the account balance is positive, say $200.00, I get:

Invoice total 100.00
Balance 0.00
Amout Due 100.00

Invoices is version 6.8B - 040831

Receivables data was originally created in Plus but is now using Adagio Receivables.

I have a copy of the client data and the issue is reproducable here.

Both Invoice and Receivables pass DIC with no errors.


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#4666 - 02/07/05 05:08 PM Re: Invoices / AR Balance
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hello Ralph,

I can not duplicate this issue on sample data. I tried it with an Open Invoice using both the 6.8B ? 040831 release and the current 050113 release.


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#4667 - 02/08/05 10:54 AM Re: Invoices / AR Balance
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
Try setting up a "Balance forward" account and try it.

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#4668 - 02/08/05 01:04 PM Re: Invoices / AR Balance
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi Ralph,

I have reproduced the issue.

C45 is the current period balance (statement aging periods) and E90 is the current period balance plus the current invoice.

If you want the customer's outstanding balance, use C33 and E66 instead.


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