We have plenty of room on the shared drive we have full read and write access to the shared drive. If the named file is removed or renamed the installation program will progress but stop at the next file that already exists on the network share.

I did get a message asking me to turn off opportunistic locking while installing Ledger AL4P20031218.exe, I answered "yes" to that but I am still getting the error.

If it matters, the server is a Linux machine running Samba 3.0.4

Based on the results you posted, it doesn't sound like you have full access to the destination directory. Program files can be copied, but the ability to 'overwrite' files does not appear to be there.

To test this out, create and save a document using MS Word or Excel, to the same directory on the network. Close the document and create a new document and attempt to save it as the same file name as the one already there. If you get an error message (apart from the standard warning that the file already exists), then this indicates a network rights scenario.

There may be properties on the drive that don't allow overwriting files (apart from user rights); I have seen this before with Novell. We cannot help you to troubleshoot any particular network settings.

FYI: Opportunistic locking is a workstation setting (actually 3 settings) stored in the Windows registry, and is used for 'file caching' and network speed improvement. However in a multi-user environment (such as accounting applications) this usually results in corrupt data, which is why we detect and turn it off. This is important to do, but not likely the cause of your installation scenario.

quote:

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Originally posted by Softrak Support:

To test this out, create and save a document using MS Word or Excel, to the same directory on the network. Close the document and create a new document and attempt to save it as the same file name as the one already there. If you get an error message (apart from the standard warning that the file already exists), then this indicates a network rights scenario.

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I tried this scenario, I created and saved an Excel Spreadsheet containing gibberish called Book1.xls. I closed Excel, put in different gibberish and told it to save again on the same network share. I got a "file already exists with this name" error, said Yes, and Excel overwrote the old gibberish with the new.

I also Copied a word processor document from my C: drive to the network share. I then copied it again, said "Yes" to the "Confirm File Replace" dialog box, and the file was overwritten.

Adagio's install program is doing something differently. Does Opportunistic Locking need to be turned off on the server?

This Tech Note can be sent to anyone trying to install Adagio on Linux. It is a result of working with Dave Stenson, one of our Softrak business partners, and describes how to install Adagio on a Linux server.
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Linux is a poplar popular server operating system these days, especially for companies hosting their own web sites. While Adagio does not run on Linux workstations, it is possible to install it on a Linux server and run it from Windows workstations. There are several successful installations in this environment.

Softrak does not run Linux and can provide only very limited support for this environment. We cannot provide step-by-step instructions for installation issues and rights issues specific to the implementation of Adagio in a Linux environment.

You can install Adagio onto a Linux server and run Adagio from a Windows workstation. Install Adagio from a Windows workstation onto the Linux server.

The Adagio install marks some files Read-only on the Linux server when you install the first Adagio module. This causes a problem on Linux when you install additional Adagio modules. You need to turn off the Read-only attribute before installing each additional Adagio module. If you do not do this, you will receive an error message such as ?Unable to open file allwkst.exe? when you attempt to install the second Adagio module.

To install the Adagio programs on the Linux server you need to first create a ?Team? on the server. For example, you might create a Team called ?Adagio?. If your server is called ?Accounting?, the Team drive will be:

\\Accounting\Adagio

Map the Team to a drive letter, such as S:

Adagio will create the directories S:\softrak and S:\qrasp when installed.

Select Start | Run on the Windows station and run the following program with the parameters indicated (note that commands are case sensitive):

telnet Accounting 23

A command prompt window will open. Type in the following commands (note that commands are case sensitive):

cd home
cd adagio/Files/softrak

chmod ?R +w *
cd..
cd..

FILES

cd qrasp
chmod ?R +w *

Minimize the command window.

Install the next Adagio module. After installing, restore the command window. Repeat the commands. Repeat this process until all Adagio modules have been installed. Close the command window when done.

After installing all Adagio modules, do a workstation install for each product at each station as required.
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Regards,

Softrak Tech Support