When posting billing transactions, the default seems to be "Balance Forward" when a disbursement is billed out for less than its posted value even if "open item" is set as the customer default.

Even when it appears that I have selected "Write-off", often the "Balance Forward" is applied.

This really causes a problem since "balance Forward" is almost never what I want to do.

Any suggestions?

Hello Bal

First off - are we speaking of Adagio T&B or TBR DOS?

Secondly, I am not sure if I completely understand what you are trying to explain. You refer to 'Balance Forward' - the option in each Customer's record for 'Account type' defines and regulates only how the Receivables' Statements will be handled. This should not affect how Time&Billing is posting billings.

What options do you have selected in the Firm Profile for the:
Billing Options screen?
- Default Billing Method
- Default Billing level

Integration screen?
- Disbursement accounting by?

For the Disbursements showing this behaviour, what options do you have selected in Edit | Disbursements for:
- Detail on billing memo
- Markup
- Disbursement code application

Are these Disbursements from AP originally, or were they entered directly in through T&B?

Also, it would greatly assist us if you could please give a more detailed example, including steps to recreate the problem - thank you!

Regards,

Hi bal,

Just another posting here for clarification...

I'm presuming that you are using either DOS TBR or Adagio Time&Billing, and are creating a Final Bill batch. For a specific Bill, you have edited the bill amount for a WIP transaction less than the originally entered amount. Therefore, the remaining amount must be accounted for.

You have two options, 'Write-off' or 'Balance forward'. If you choose to write off that amount, the write-off GL account is posted to when posting the bill. If you choose to balance forward that amount, then the remaining amount is re-posted to the work in progress file as a new transaction.

I believe Balance Forward is the 'default' choice only because it is alphabetically first, not because of any other setting.

Note that this type of transaction is completely separate than the Customer Type field on the customer, where the choices are Open Item and Balance Forward.

If you think that a problem exists when this bill is posted (ie the Write-off versus Balance Forward), please indicate this. The easiest way to determine is by printing the Bill Posting Journal, where transactions will indicate amounts either written off or balance forward (ie re-posted to WIP). Also, you can do a WIP inquiry for that docket and look for transactions with today's date - Balance forward transactions will have a description indicating this.

Regards,

Hello bal:

Could you please update your profile with enough information so that we can locate your product registration to determine what software and which version you are using?

Thanks