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#2243 - 05/13/02 03:26 PM TBR
bal Offline
Adagio Ace

Registered: 03/29/99
Posts: 216
Loc: Ottawa
I have TBR 6.6A and Adagio Payables 6.8.0.24 installed on Windows NT standalone.

Payables does not recognize TBR. I get an error message telling me that TBR is not completely installed and that I should reinstall.

This is not an appealing option.

TBR works fine with AccPac Payables for DOS.


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#2244 - 05/13/02 05:21 PM Re: TBR
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Dear Bal

Adagio Payables is not compatible with TBR DOS 6.6A. The option in the Adagio Payables' Company Profile is 'reserved' for the Adagio Time&Billing module's release.

Could you tell me at what point exactly you are getting this message?


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#2245 - 05/14/02 08:10 AM Re: TBR
bal Offline
Adagio Ace

Registered: 03/29/99
Posts: 216
Loc: Ottawa
Company Profile, A/P.

The first time I tried to tick off the "Interface with TB" box, I got an error message telling me that all batches had to be posted and printed. I did that.

The next time I tried to tick off the "Interface with TB" box, I got an error message telling me that the installation was incomplete.

As for compatibility, someone else in your technical department is telling me that Adagio Payables is compatible and that I should reinstall TBR.

I bought the Suite in November expecting to be able to use it soon. When will T&B be ready to ship?


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#2246 - 05/14/02 04:38 PM Re: TBR
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Dear Bal

I am sorry for the inaccurate information I passed on to you yesterday - this was given in error based on reading your original email incorrectly. Please accept my apology

R&D is currently working extremely hard and is focused almost entirely on the goal of getting Adagio Time&Billing released. We are hoping this will be very soon (within the next few weeks).

Regards


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#2247 - 05/14/02 05:22 PM Re: TBR
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello bal,

Don Wise, your Softrak Business Partner, was at our annual conference last week. We gave the conference attendees the final beta of Time&Billing, with updated builds of Payables and Receivables. While we have one or two issues left to deal with before the product ships, I believe that this is very close to the final product build. You might want to contact Don to take a look, and verify that the data conversion works properly on your database.

I understand the frustration in the delays you've had to suffer over the release of Adagio Time&Billing, it certainly hasn't been from our own choosing ! We have committed to making sure that Time&Billing is the next product we ship, and are working hard to that end.

Thanks for your patience and support.


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