We have run into an unexpected problem with our merchant processing in OE Payments. In the Autopay window there is an Authorize button in the lower right. If an invoice is written and the button is clicked it actually Pre-Authorizes the transaction and is unnecessary in most invoices. If some one routinely clicks this button you will run into problems with APS and M/C.

They say: The edit monitors approved domestic purchase transactions to determine what percentage of the total volume was preauthorized. Customers are considered noncompliant if preauthorized requests account for 25% or more of the all approved domestic purchase transaction.

In order to clarify what this does, I would like to suggest that the "Authorize" button be labelled as "Pre-Authorize" to remove confusion for the person writing the invoice.

Thanks,

Rick McLeod
Sunbeam Specialties, Inc.

Hello Rick,

Thank you for this updated information.

I have forwarded it to R&D for further investigation.

Hello Rick,

The button was relabeled in the OrderEntry 9.3A (2020.12.01) Hot Fix.

This might be improved further by labeling it as "Pre-Authorize Only" to discourage its use.

Thanks,

Rick

Hello again, Rick,

The button has been labeled PreAuthorize in the OrderEntry 93A (2020.12.01) Hot Fix and later releases.

The button size limits the length of the label so it is not likely that it will be relabeled again.