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#58372 - 08/15/18 02:08 PM Financial reporter fails after each 'print'
Hugh Offline
Adagio Maven

Registered: 09/25/13
Posts: 186
Loc: Victoria, BC Canada
arghhhh! I'm having all the problems... so every time I print a report from the financial reporter it crashes.
why would hitting print cause a crash? ps. same result with a physical printer or a pdf printer....

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#58380 - 08/15/18 04:30 PM Re: Financial reporter fails after each 'print' [Re: Hugh]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
There were significant Windows updates release last night. Power down all your machines and start them up again from scratch. Sometimes this is necessary to get the patches to complete their install.
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Andrew Bates

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#58384 - 08/16/18 06:00 AM Re: Financial reporter fails after each 'print' [Re: Retired_Guy]
Warren Karges Offline


Registered: 08/04/11
Posts: 461
Loc: Waterloo, Ontario
_________________________
Warren
Stief Group

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#58391 - 08/16/18 02:42 PM Re: Financial reporter fails after each 'print' [Re: Warren Karges]
Hugh Offline
Adagio Maven

Registered: 09/25/13
Posts: 186
Loc: Victoria, BC Canada
Yes Warren, exactly that... although I've read the thread and can't quite see what the fix is... other user profiles don't have the problem so it sounds like I have to delete myself and start again, but I'm reluctant to do that until i'm sure it's the fix because I just know it'll be a pita to recreate myself.
Thanks for pointing me in the right direction!

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#58393 - 08/16/18 02:45 PM Re: Financial reporter fails after each 'print' [Re: Hugh]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
I might try powering down, waiting 30 seconds, and then powering up all the computers before re-creating any users.

Still, recreating users has often solved "odd behaviour" in Adagio, especially when it is restricted to just one user on the network.
_________________________
Andrew Bates

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#58593 - 09/10/18 03:02 PM Re: Financial reporter fails after each 'print' [Re: Retired_Guy]
Hugh Offline
Adagio Maven

Registered: 09/25/13
Posts: 186
Loc: Victoria, BC Canada
I'm assuming if I do this that I'll have to re-set up all the user preferences and that I'll lose all my sticky stuff like how things display?
I'm trying to budget how much time I'll need to complete this hack before I try it...

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#58594 - 09/10/18 03:30 PM Re: Financial reporter fails after each 'print' [Re: Hugh]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Warren and I are referring to re-creating the WIndows user, not the Adagio user.
_________________________
Andrew Bates

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