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#53450 - 04/24/17 03:15 PM Adagio RMA suggestion
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4544
Loc: Wynnewood, PA
(98.114.54.160)
I was demoing RMA to a prospect last week and I created a dummy RMA. Never did I think that I wouldn't be able to delete it, but apparently RMA's are undeletable. This is just wrong.

An RMA is at its heart a negative sales order, and it should have the same properties. An RMA has no effect on sales reports, accounting, inventory, or commission reports, and there is no audit reason why I shouldn't be able to delete it.

Please consider lifting that restriction for the next version.

Thanks

Steve

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#53460 - 04/24/17 05:31 PM Re: Adagio RMA suggestion [Re: Steve Schwartz]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4445
Loc: Vancouver, BC
(209.171.88.231)
RMA should delete or not same as an unshipped order.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#53465 - 04/25/17 08:41 AM Re: Adagio RMA suggestion [Re: Douglas Dickie]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11650
Loc: Vancouver, BC Canada
(184.70.7.174)
Hello Steve & Doug,

Thank you. This suggestion has been forwarded to R&D for a future release.
_________________________
Regards,
Softrak Tech Support

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#55953 - 01/05/18 12:04 PM Re: Adagio RMA suggestion [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11650
Loc: Vancouver, BC Canada
(184.70.7.174)
Hello Steve,

Adagio OrderEntry 9.3A (2017.12.04) has a Delete button for RMAs.
_________________________
Regards,
Softrak Tech Support

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