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#50057 - 06/01/16 06:29 AM Customer/Item/MTD Sales report in Sales Analysis
Tmolinaro Offline
Adagio Graduate

Registered: 10/12/07
Posts: 46
Loc: PA, USA
We run this report monthly on certain customers, and since the last update (I ran it a couple months ago) the data is no longer correct. Part numbers are being omitted from this report, and I am not sure why. I created an inquiry in SA with the same data this report displays, and that contains all sales for the month. This allows me to see what is being omitted, but I have not been able to figure out why.

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#50058 - 06/01/16 09:56 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Tmolinaro]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hello Tom,

Which version of SalesAnalysis are you using? The last update of SalesAnalysis was (150527).

If you do not put a filter on the customers or the items, do the part number show?

If they do, is there something unusual about the item numbers that are not being included?
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Regards,
Softrak Tech Support

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#50059 - 06/02/16 06:23 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Softrak Support]
Tmolinaro Offline
Adagio Graduate

Registered: 10/12/07
Posts: 46
Loc: PA, USA
I am on version 150527

When I run an online inquiry of the same data, the description of these parts is listed as not found. I am not sure why this happens, as the parts have a description.

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#50060 - 06/02/16 06:41 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Tmolinaro]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
How many segments in your item code?
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Andrew Bates

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#50061 - 06/02/16 07:27 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Retired_Guy]
Tmolinaro Offline
Adagio Graduate

Registered: 10/12/07
Posts: 46
Loc: PA, USA
XX-XXXXXXX

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#50062 - 06/02/16 07:55 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Tmolinaro]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Do you type the dash, or does the program supply it?
_________________________
Andrew Bates

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#50063 - 06/02/16 09:08 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Retired_Guy]
Tmolinaro Offline
Adagio Graduate

Registered: 10/12/07
Posts: 46
Loc: PA, USA
program supplies the dash

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#50064 - 06/02/16 09:51 AM Re: Customer/Item/MTD Sales report in Sales Analysis [Re: Retired_Guy]
Tmolinaro Offline
Adagio Graduate

Registered: 10/12/07
Posts: 46
Loc: PA, USA
It appears that the problem corrected itself this month, although it persisted for several months. I will keep you posted.

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