Hello:

A client has started to implement Telpay to pay their Vendors electronically. I discovered something I didn't know previously: When using Payables to configure a Vendor to be paid by Telpay, you can't use a Payee address. The address used to identify the Vendor must be the actual Vendor address. And in fact, saving the Telpay-related changes to the Vendor requires that the Payee address be removed entirely. The only apparent solution is to transfer the Payee address to the Vendor address fields and then to blank out the Payee address.

This can be a problem in cases where there is genuinely a difference between the Vendor's main address and the address to which cheques are sent. In cases where the PO module is used, this can be magnified because the Vendor address could be in another country but the Payee could be local.

I'm curious if anyone else has found a different solution to this issue for Telpay users (users of the Adagio EFT module don't face this issue). I'm also wondering if Softrak is has made any changes to this process in the upcoming Payables 9.2B. Thank you.

Hi Bruce,

Adagio Payables 9.2B is solely concerned with changes to the batch subsystem. There are no changes planned around EFT processing before its release.

Bruce:

We have run across this as well. A couple of solutions that are missing from Adagio, either one would solve this problem:

1. EFT tab to have an option to use the Payee tab for the payment address (or even better if it sees that a payee address exists then use that address.
2. Payables and PO to have a default ship to address, similar to what AR and OE has. This would be very useful for all users of AP & PO.

Thanks Andrew and Doug. We'll find ways to work around this issue. For what it's worth, the folks at Telpay say that other accounting packages, such as QuickBooks, have the same dilemma.