Hi there,
My client is running AP 8.1F 130826.

She printed and posted a check but it does not appear in the vendor account. When I print the Manual Check Posting Journal, we get an error report that says the following:

Error 1: The invoice for this prepayment invoices has been pr
Error 2: The check number has not been assigned

Note, error one is truncated and it really does only say that the prepayment has been pr. (That should be fixed please!)

If we look in the check rec, the status is P

The vendor does not have this transaction in vendor transactions lookup. There is not a transaction in the GL for the check, so it definitely did not post.

Data integrity runs w/o errors.

Is this a data repair?

Thanks,
Carol

Hi Carol,

The status of 'P' in the Check Reconciliation represents a Posting Error.

If the transaction otherwise appears nowhere in Adagio, and the only evidence of it is that it was printed (and appears in Check Rec with a P status), then you could get away with re-entering the check as a non-printing manual check, with a similar (duplicate?) check number so that it gets into the system. I do not believe you have to resort to a database repair or restore data from a backup.

Can I confirm that your client entered a Prepayment-type transaction in a manual check batch, and applied it to an invoice that perhaps already existed or purged or ...? Just so we can attempt to isolate where the truncated error message appears.