Hello,
My client upgraded their Adagio AP yesterday to the current version. She has a number of invoices that have been partially paid in AP. This is due to the fact that she does not always know until after she's entered the invoice whether retainage will be held. In this case, she would simply pay 90% of the invoice.

After upgrading, we selected the "Set Amt Payable to Inv Balance" option in the Company Profile.

Now, she's trying to pay the balances for some and is getting an error that the amount is greater than the maximum payment. It appears that for all of these invoices, she will have to go into Pmt Control and manually set the Maximum Payment.

Needless to say, she is not real happy about this. Is there a way to set the maximum payments of all invoices to the invoice current balance?

Thanks in advance.

Hi Carol

By turning on the option, the problem will not recur.

There is no way other than changing the amount manually, but I find it easier to do in Vendor Transactions rather than using Payment Control. Despite the unhappiness, it's a one-time fix and usually not that much of a time sink once you start doing it.

Steve

Thanks, Steve. It would have been nicer if the system had offered us a choice when we upgraded, rather than assuming that this is what everyone wanted.
Client was unimpressed.