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#43336 - 10/28/14 03:44 PM A/R customer transactions
Holiday Offline
Adagio Guru

Registered: 04/26/07
Posts: 103
Loc: Canada
In A/R, I'm wondering what the criteria is to eliminate transactions from 'current view' customer transactions. I have items that have been applied (payment against charge) and yet they still show up when I select 'current view'.

Sue (Holiday Park Resort)

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#43337 - 10/28/14 04:03 PM Re: A/R customer transactions [Re: Holiday]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Hi Sue

You either have to run Period End or print Statements for the Billing Cycle of that customer, depending on a setting in Company Profile.

Once you tell us what your setting is (Company Profile | System Options | Clear transaction detail by), we can give you further information.

In any case, the only transactions that move to history from current are those with a zero dollar outstanding balance. Also, the transaction cannot be dated in the future.

Steve

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