My client swears that she's been doing recurring billing through the Generate Bills function and that all of a sudden the function is not selecting any bills.

When I look at one of their clients' accounts I do indeed see repeating monthly invoices, all progress billed.

I have no idea where the system is getting the dollar amount - it's a different amount for each client/file. There is no WIP.

I am stumped. Can anyone guess as to what she was doing that no longer works. The clerk is new and she has simply been following instructions with no real understanding of how Adagio TB works. And it is not one of my stronger modules.

Thanks

Steve

Hi Steve,

Generate Bills will select WIP Time and/or Disbursements already in the system for billing. It will not create new billing entries - the Time/Disb WIP must first be posted for Generate Bills to create a bill batch entry.

If you edit a docket and go to the Billing Info tab, at the bottom there is a Bill Scheduling section where frequency and amounts can be entered. Note that all this does is provide values for the Bill Schedule report and does not actually create any bill entries. Bills must still be entered manually, but the report can tell the clerk what date and value to enter.

It is possible to create a Progress bill for a client/file without having to first create the Time WIP entry. Create a bill batch manually and then a new entry. Select the client/file and then create a new Detail. Select Progress as the Bill type (instead of Final), and instead of selecting WIP transactions to bill, over on the right side above the grid, select a rate type (optional), the number of hours, and the total dollar amount if not already calculated as desired. Save this detail and batch entry, and you can post this as a Progress bill to the client/file.

Eventually the file will be complete and need to be closed. A Final bill can be created manually, or from Generate Bills, to select any remaining WIP and also progress bills (which will appear negative for hours and dollars).

Does their Billing Posting journal indicate anything regarding the posting of progress bills? How about Bill History?

The real purpose of progress billing is to create a customer bill for a portion of outstanding time/disbursements to be billed, and still allow future billing - a Final bill is just that. Perhaps WIP for $12,000 is initially posted, and then progress bills are created for $1,000 each month for a year. Note that progress bills do not generate any revenue for GL - that happens with the WIP posting.

That is all well and good but it doesn't explain what I'm seeing and hearing from my client. I'm seeing regular monthly bills on customers' accounts and I'm hearing that progress bills are being created using the Generate Bill function and that they are NOT being entered one by one.

I have uploaded the data - please look at the first few pages of the latest Billing Posting journal and let me know what it says to you - I am not good at reading the report but it seems to me that it doesn't say whether the bills are progress or final bills.

I am stumped - how can I reconcile what you say with what I see with my own eyes and hear firsthand? No matter what the answer is, I've spent considerable time playing middleman and it makes me very uncomfortable supporting the module.

Steve

The Billing History showed that Progress Bills were posted each month. The Billing in April was a Final Billing that wrote up/off the previous Progress billings.

Progress Bills can be generated but only if there are transactions that have not been final billed,

The Recurring amount is not coming from the program in either 81A, 81B or 81C. The Bill batches must have been edited.