Goodmorning,

When in payables, and we pull up a customer profile, goto transactions, and select Historical transactions, after a moment or two the Find Vendor dialog will pop up just as the Historical transaction table populates. While this dialog is non-blocking, it cannot be closed until the vendor profile is closed.

Again, its not a show stopper, just annoying. Any ideas?

Did you mean to say "When in payables, and we pull up a vendor profile..."?

This is not a known issue (to me). Which version and release date of Payables (and Receivables if in fact you are going to Customers)? Check Help | About for this information.

Describe the exact steps to got to the error (keyboard and mouse clicks). Sometimes the problem is how you use the software and the problem can only be resolved when it can be replicated.

You infer correctly. Internal referencing error.

The version: 8.1E

The steps:

Start Payables
1. Open Vendor List
2. Select Find
3. Find Vendor dialog opens
4. Enter search criteria
5. Select vendor
6. Select transactions
7. Select historical transactions
8. Wait a few moments, the Find Vendor dialog bubbles to the front, and the historical transactions datagrid populates.

Thanks for your help,

I'm not able to replicate the problem. May have something to do with set up or how it's installed.

If it become too annoying then give us a call and one of our consultants can troubleshoot the problem further.

What is the action set to on the Find Dialog?

Hi Andrew,

It is set to View, and your screenshot indicates.