After successfully installing the upgrade of AR 8.0A(060625) to 9.1A (130606) after the data claimed to have been successfully installed the attached message about access violation keeps coming up.

Can someone help with this.

AR in inaccessible at this point.

Hi Ishana,

There is a hot fix available for download from the partner area of the website (dated June 26), that addresses the issue of data conversion from a version of Receivables 8.1A or older, directly to version 9.1A.

I don't recall whether simply installing the hot fix allows the data to open, or whether you need to restore and re-convert the AR data.

Thanks will give it a shot.