We have a recurring problem where completing the PO does not seem to zero out backordered items. They remain as if still on PO, so that our reorder report is not reliable. We have resorted to manually changing the quantity ordered to zero on the items before posting the receipt, but this is difficult to remember and may or may not always get done. We have had some success with the DIC correcting these discrepancies, but more recently not.
It is my understanding that simply completing the PO at the time the receipt is posted should cancel any items not received on that PO. Any idea as to why that is not always happening for us? Using PO for Adagio 8.1B 110602
Thanks,
Jody

Jody:

How this works depends upon which version of PO you are using and how you need to complete PO's, which makes your question difficult to answer in this forum. Your Adagio dealer would be better able to assist you one on one.